Effective Date: June 01, 2025

This Privacy Policy (“Policy”) applies to
https://maderastorage.com and Madera Self Storage (“Company”) and governs how we collect, use, protect, and safeguard your information.
By using our website or providing your information, you consent to the data practices described in this Policy.

1. Data Sharing

• Customer data, including mobile phone numbers and SMS opt-in information, is never sold, rented, transferred, or shared with any third parties for any reason.

• Mobile opt-in and consent information is used solely for customer service messaging and is never shared or transferred under any circumstances, even with your consent.

2. SMS Privacy & Data Protection (New required section)

Madera Self Storage collects mobile phone numbers only for customer service–related text messaging, including missed-call notifications, account assistance, and service updates.

We do not share, transfer, sell, disclose, or provide customer phone numbers or SMS opt-in data to any external organizations under any circumstances.

Security Measures for SMS Data

To prevent unauthorized access or sharing, we have implemented:

• Encrypted data storage

• SSL protection during transmission

• Restricted internal access to authorized personnel only

• Multi-factor authentication on administrative systems

• Continuous system monitoring

If you have questions about SMS privacy, contact:
Email: message@maderastorage.com
Phone: (559) 552-7221

3. Messaging Terms and Conditions

By providing your phone number and requesting information, you consent to receive customer service–related text messages from Madera Self Storage at (559) 552-7221.
Consent is not a condition of purchase.

• Message frequency varies.

• Message and data rates may apply.

• Reply STOP to unsubscribe.

• Reply HELP for assistance.

Mobile phone numbers and SMS consent data are never shared, disclosed, or transferred to third parties under any circumstances.

4. Collection of Your Personal Information

To provide services, we may collect personally identifiable information, including:

• First and last name

• Mailing address

• Email address

• Phone number

• Billing and credit card information (for transactions)

We do not collect personal information unless you voluntarily provide it. You may provide information when you:

• Register for an account

• Contact us

• Submit a rental form

• Make payments

• Request service

• Sign up for offers or promotions

We may gather additional personal or non-personal information in the future.

5. Use of Your Personal Information

We may use your information to:

• Operate and deliver requested services

• Provide information you request

• Process billing and payments

• Send account notices

• Respond to customer service inquiries

• Notify you of changes to our website or services

• Fulfill contractual obligations

• Carry out any use with your consent

• Communicate additional services offered by the Company and its affiliates

6. Sharing Information With Third Parties

We do not sell, rent, lease, or transfer customer information.

We may share information only with:

• Trusted partners who assist with analytics, communication, payment processing, or customer support

• Service providers who must keep your information confidential and use it only to support operations

We may disclose information when required:

• To comply with the law

• To protect our rights or property

• To ensure the safety of users or the public

7. Tracking User Behavior

We may track website pages visited to understand service usage and improve customer experience. This helps deliver customized content and recommendations.

8. Automatically Collected Information

We may collect:

• IP address

• Browser type

• Domain names

• Access times

• Referring website addresses

This information supports website operation, analytics, and service improvements.

9. Use of Cookies

We may use cookies to personalize your online experience and store preferences.
You may disable cookies in your browser settings, but certain site features may not function properly.

10. Links to Other Websites

Our website may link to external sites.
We are not responsible for the content or privacy practices of those sites. Please review their policies independently.

11. Security of Your Personal Information

We use SSL encryption, secure databases, and strict access controls to protect your information.
While we strive for full security, no transmission over the Internet is 100% secure. You acknowledge these limitations.

12. Right to Deletion

Upon receiving a verifiable request, we will:

• Delete your personal information

• Instruct service providers to delete your information

Requests may be denied if the information is necessary to:

• Complete a transaction

• Detect or prevent fraud

• Debug or repair functionality

• Comply with legal obligations

• Support internal uses aligned with your relationship

• Use information lawfully within context

13. Children Under Thirteen

We do not knowingly collect information from children under 13.
Children under 13 must have parental permission to use this site.

14. Email Communications

We may email you regarding:

• Announcements

• Billing notices

• Account updates

• Promotions

• Surveys

• General information

You may unsubscribe from marketing emails by contacting:
inquire@maderastorage.com

15. External Data Storage

We may store your information on servers provided by trusted third-party hosting vendors.

16. Changes to This Policy

We may update this Policy based on changes to services, legal requirements, or data protection practices. Updates may be communicated by:

• Email

• Website notice

• Posting to this page

Continued use of the site indicates acceptance of the updated Policy.

17. Contact Information

Madera Self Storage
2842 North Golden State Blvd
Madera, California 93637

Email: message@maderastorage.com
Phone: (559) 552-7221